Digitizing Logistics for Speed, Transparency, and Efficiency

Modernizing Logistics for Speed and Transparency

Transport and Logistics

Storage, dispatch, and delivery

Digitizing Logistics for Speed, Transparency, and Efficiency

Tech Used

Web App (Admin + Customer Portal)
Mobile App for Drivers
React.js, Node.js, MongoDB
Cloud Hosting & Secure API Architecture

Problem Statement

Muztrans managed storage, dispatch, and delivery updates manually through phone calls, spreadsheets, and paper-based workflows.
This created challenges like:

Limited real-time visibility on goods

High admin effort for every customer query

Difficulty maintaining proof of delivery

Inefficient coordination between drivers, warehouse staff, and customers

Solution by Us

We built a centralized logistics management platform connecting warehouse staff, drivers, and customers in one seamless environment:

Customer Portal to view stock, place dispatch requests, and track delivery status

Mobile App for Drivers to receive job details and upload photographic proof of delivery

Real-time job status updates visible across teams

Automated notifications to reduce manual follow-ups

Secure data logs for every movement of goods

The system significantly reduced manual intervention and brought transparency across the operation.

Benefit to the Customer

Reduced daily administrative workload and manual query resolution

Customers gained self-service visibility, resulting in fewer calls

Insurance claims became smoother with stored photographic evidence

Faster dispatch decision-making due to real-time information flow

Measured Impact:

40% reduction in admin coordination time

100% digital traceability from warehouse to delivery

Improved customer trust & service experience

Problem Statement

Muztrans managed storage, dispatch, and delivery updates manually through phone calls, spreadsheets, and paper-based workflows.
This created challenges like:

Limited real-time visibility on goods
High admin effort for every customer query
Difficulty maintaining proof of delivery
Inefficient coordination between drivers, warehouse staff, and customers

Solution By Us

We built a centralized logistics management platform connecting warehouse staff, drivers, and customers in one seamless environment:

Customer Portal to view stock, place dispatch requests, and track delivery status
Mobile App for Drivers to receive job details and upload photographic proof of delivery
Real-time job status updates visible across teams
Automated notifications to reduce manual follow-ups
Secure data logs for every movement of goods

The system significantly reduced manual intervention and brought transparency across the operation.